E-commerce Accessibility Audit (Anonymized - Editorial platform)
Information
| Project overview | Conducted a comprehensive accessibility audit of a large-scale editorial e-commerce platform, covering key user flows including product browsing, authentication, cart, and checkout. |
| Scope | Website (multiple templates and transactional flows) |
| Challenge | The platform included a complex multi-step user journey with several interactive components (forms, modals, authentication flows, checkout process). Accessibility barriers were present across multiple templates, affecting usability for keyboard and screen reader users, especially in critical flows such as login, cart, and payment. |
| What I did | Audit Conducted a WCAG 2.2 Level AA audit across key page templates, including: Homepage Product listing Product detail pages Registration and login flows Cart and checkout process Payment and confirmation pages Performed manual/automated testing using: NVDA (Windows), VoiceOver (macOS), Professional audit tool (Anonymized) |
| Issues identified | Accessibility issues across forms, navigation, and dynamic components Inconsistent keyboard navigation and focus management Missing or incorrect semantic structure and ARIA usage Problems in transactional flows (checkout, login, payment) |
| Remediation support |
|
Free accessibility quick audit
Let’s make your digital products accessible. Receive a free audit based on 3 issues in 48h and discuss a tailored solution that fits your project and organisation.